Terms of Service

Prism Blinds provides made to measure blinds and professional fitting services across West Yorkshire. All our blinds are custom manufactured to your exact specifications.

All quotes provided are valid for 30 days from the date of issue. Prices include professional fitting unless otherwise stated.

A deposit may be required to confirm your order. The balance is due upon completion of fitting.

All our blinds come with a 1-year guarantee against manufacturing defects in materials and workmanship. This guarantee covers:

• Defects in materials or components
• Faulty mechanisms or fittings
• Issues with installation carried out by our team

Extended warranty options are available for purchase at the time of order for additional peace of mind.

The guarantee does not cover damage caused by misuse, accidents, or normal wear and tear.

Our professional fitters will install your blinds at an agreed time. Please ensure the fitting area is clear of furniture and ornaments.

We aim to complete fitting within 2-4 weeks of order confirmation, though this may vary during busy periods.

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. If goods are faulty or not as described, you may be entitled to a repair, replacement, or refund.

While we take every care during installation, we are not liable for pre-existing issues with windows, walls, or surrounding areas. Any concerns should be raised before fitting begins.

If you are not satisfied with our service, please contact us as soon as possible so we can resolve the issue:

• Email: info@prismblinds.co.uk
• Phone: 0800 994 9122

We reserve the right to update these terms from time to time. Any changes will be posted on this page.